Welcome to ArtemisiaGlam. By using our site and making purchases, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
ArtemisiaGlam is a trademark of ROAGNA COMPANY di Roagna Alessia, P.IVA 03442320044, with registered office in Corso Alba 84, Canale Cuneo, Italy. All references to ROAGNA COMPANY, and artemisiaglam.com refer to ArtemisiaGlam.
2. Acceptance of the Terms
By using our site, you agree to these Terms and Conditions. If you disagree with any part of the terms, please do not use our site.
3. Changes to the Terms
We reserve the right to change, update, or remove portions of the terms and conditions at any time. Changes will take effect upon publication on the website. Continuing to use the site after the update implies acceptance of the changes.
4. Account Registration and Security.
- Users can register by creating a personal account.
- It is your responsibility to maintain the security and confidentiality of login credentials.
- ArtemisiaGlam is not responsible for any damages resulting from unauthorized use of your account.
5. Description of Products
We are committed to providing detailed and accurate descriptions of our products. However, we do not guarantee that the descriptions are error-free. Images are for illustrative purposes and may not perfectly represent the final product.
6. Prices and Availability
- All prices are given in Euros (€) and include VAT, unless otherwise stated.
- Prices may change without notice.
- Product availability is subject to change.
7. Methods of Payment
We accept the following payment methods:
- Credit cards (Visa, Mastercard, V Pay, Maestro)
- Apple Pay
- Google Pay
All transactions are protected by advanced security technologies.
8. Shipping and Delivery
- Order processing time is 1-3 business days.
- Delivery times vary depending on the destination and shipping method chosen.
- We are not responsible for delays due to circumstances beyond our control (e.g., customs issues, weather conditions).
9. Returns and Refunds Policy
- Returns are accepted within 14 days from the date of receipt of the product, in accordance with the right of withdrawal (Legislative Decree 206/2005).
- Products must be returned undamaged, unused and in the original packaging.
- Refund will be processed within 10 business days of receiving the return.
10. Legal Warranty and Limitations of Liability
- All products are covered by a legal warranty of conformity for a period of 24 months.
- We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products.
11. Intellectual Property
All content on the site, including text, graphics, logos, and images, is the property of ROAGNA COMPANY or their respective owners and is protected by Italian and international copyright laws.
12. Privacy and Data Protection
Your privacy is important to us. See our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Contact
For further information or assistance, you can contact our Customer Service Department at supporto@artemisiaglam.it.