ArtemisiaGlam di ROAGNA COMPANY di Roagna Alessia, headquartered at Corso Alba 84, Canale Cuneo, Italy, P.IVA 03442320044, is committed to protecting your privacy and processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Italian law. This policy describes how we collect, use and protect your personal data.
1. Data controller
The data controller is: ROAGNA COMPANY di Roagna Alessia
Registered office: Corso Alba 84, Canale Cuneo, Italy
P.IVA: 03442320044
Email: supporto@artemisiaglam.it
2. Type of Data Collected
We collect and process the following personal data:
- Identifying data: first name, last name, address, phone number, email address.
- Payment data: information about payment methods used (e.g., credit card).
- Browsing data: IP address, cookies, site usage data.
- Optional data: personal preferences or other information voluntarily provided by the user.
3. Purpose of Processing.
Personal data are collected and processed for the following purposes:
- Order management: for the processing, management and shipment of orders placed.
- Customer service: to respond to requests for information, support, and assistance.
- Commercial and marketing purposes: sending newsletters and promotional offers (with explicit consent).
- Legal compliance: compliance with tax and other applicable laws.
- Analysis and service improvement: to improve the user experience and our services.
4. Legal Basis of Treatment
The processing of personal data is based on the following legal bases:
- Contract execution: to process orders and provide requested services.
- Legal obligations: to fulfill obligations under the law.
- Consent: for marketing purposes or other optional activities.
- Legitimate interest: to ensure site security and prevent fraud.
5. Mode of Treatment
Data are processed by automated and/or manual means, in accordance with the principles of lawfulness, fairness, transparency and protection of confidentiality. We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration or destruction.
6. Communication and Dissemination of Data
Your personal information may be disclosed to:
- Service providers: couriers, payment service providers, technical partners.
- Consultants and professionals: for accounting, legal and tax management.
- Public authorities: in cases provided by law.
The data will not be disclosed to third parties without your consent, except in the cases provided for in current regulations.
7. Data Retention.
We keep your personal information for as long as is strictly necessary for the purposes for which it was collected:
- Order data: for 10 years in accordance with tax laws.
- Marketing data: until consent is revoked.
- Browsing data: for a maximum period of 24 months.
8. Rights of the Interested Party
At any time, you can exercise the following rights:
- Access: get confirmation of processing and a copy of your data.
- Rectification: request correction of inaccurate data or supplementation of incomplete data.
- Deletion (right to be forgotten): obtain the deletion of your data under certain circumstances.
- Limitation: request restriction of processing.
- Portability: receiving your data in a structured, readable format or requesting its transfer to another data holder.
- Opposition: oppose processing for legitimate reasons.
- Revocation of consent: in case of consent-based processing, you can revoke it at any time.
To exercise your rights, contact us by email at [inserisci email].
9. Cookie Policy
We use cookies to improve user experience and analyze site traffic. For more details, see our Cookie Policy.
10. Changes to the Privacy Policy
We reserve the right to change this policy at any time. Changes will be posted on the site and notified to users in an appropriate manner.
11. Contact and Complaints
For questions about this policy or to file a complaint about the processing of your personal data, you may contact: ROAGNA COMPANY di Roagna Alessia
Email: supporto@artemisiaglam.it
If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the Data Protection Authority.